Raging Bull Casino

Raging Bull Casino collects and processes personal information in compliance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy outlines the categories of data collected, the purposes of processing, disclosure practices, security measures, and user rights.

1. Categories of Information

1.1 Identification Data

1.1.1 Full legal name
1.1.2 Date of birth
1.1.3 Residential address
1.1.4 Email address
1.1.5 Telephone number
1.1.6 Government-issued identification documents (for verification)

1.2 Account & Usage Data

1.2.1 Registration information
1.2.2 Login records and timestamps
1.2.3 Transaction history
1.2.4 Game activity records
1.2.5 Bonus usage history

1.3 Financial Data

1.3.1 Deposit transactions
1.3.2 Withdrawal transactions
1.3.3 Selected payment method details
1.3.4 Payment verification records

1.4 Technical Data

1.4.1 IP address
1.4.2 Device identifiers
1.4.3 Browser type
1.4.4 Operating system
1.4.5 Platform usage logs

1.5 Communication Data

1.5.1 Marketing consent preferences
1.5.2 Promotional settings
1.5.3 Customer support communications

2. Legal Basis & Purpose of Processing

Personal information is processed for the following purposes:

2.1 Age and identity verification
2.2 Regulatory and licensing compliance
2.3 Account administration
2.4 Payment processing
2.5 Fraud prevention and AML controls
2.6 Security monitoring
2.7 Customer support services
2.8 Marketing communications (where consent is provided)
2.9 Compliance with record retention obligations

3. Information Sharing

3.1 Personal data is not sold or rented.

3.2 Information may be disclosed to:
3.2.1 Payment processors
3.2.2 Hosting and technical infrastructure providers
3.2.3 Identity verification providers
3.2.4 Fraud detection and AML service providers
3.2.5 Analytics providers
3.2.6 Regulatory authorities
3.2.7 Law enforcement bodies where legally required

3.3 All third parties are bound by contractual confidentiality and data protection requirements.

4. Cookies & Tracking

4.1 Cookies and related technologies are used for:
4.1.1 User authentication
4.1.2 Session management
4.1.3 Fraud prevention
4.1.4 Performance analysis
4.1.5 Marketing optimization

4.2 Further information is available in the Cookies Policy.

5. Security Measures

5.1 The platform implements:
5.1.1 SSL/TLS encryption
5.1.2 Encrypted data transmission
5.1.3 Firewall and intrusion prevention systems
5.1.4 Restricted staff access controls
5.1.5 Ongoing security monitoring
5.1.6 Secure document storage and upload systems

5.2 Sensitive data is protected during transmission and storage.

6. Data Retention

6.1 Personal data is retained only as long as necessary for operational or legal purposes.
6.2 Regulatory requirements may mandate retention of financial and verification records.
6.3 Certain records may be retained after account closure to meet compliance obligations.
6.4 Deletion requests may be submitted, subject to legal limitations.

7. International Transfers

7.1 Some service providers may process data outside Canada.
7.2 Cross-border transfers are protected by contractual safeguards.
7.3 Third parties must maintain protection standards comparable to those required under PIPEDA.

8. User Rights

8.1 Users may:
8.1.1 Request access to personal information
8.1.2 Request correction of inaccurate data
8.1.3 Update contact details
8.1.4 Withdraw marketing consent
8.1.5 Request details about processing practices

8.2 Identity verification may be required before fulfilling requests.

9. Policy Revisions

9.1 This Privacy Policy may be amended to reflect operational, legal, or regulatory changes.
9.2 Continued use of the platform after updates are published constitutes acceptance of the revised version.
9.3 Users are encouraged to review this policy periodically.